Return Policy

We want you to be happy with what you buy from us. If something isn't right, here's exactly how returns work.

Return window

You have 14 days from the day your item arrives to request a return.

Condition required

Your item must be in the same condition you received it — unworn or unused, with tags where applicable, and in its original packaging. You'll also need your receipt or proof of purchase.

How to start a return

Contact us with your order number and a short note about the item.
We'll review your request and reply.
If your return is accepted, we'll send you a return shipping label and instructions on where to send the package.

Please request a return before shipping anything back. Items sent to us without an approved return request will not be accepted.

Cost of return

When a return is approved, we provide a prepaid return shipping label at no cost to you.

Damaged, defective, or wrong items

Please inspect your order as soon as it arrives. If an item is damaged, defective, or isn't what you ordered, contact us right away and we'll make it right. For breakage in transit, photos of both the item and the packaging help us resolve it quickly.

Refunds

We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. Your bank or credit card company may need additional time to post the refund to your account.

If more than 15 business days have passed since we approved your return and you still haven't seen it, please get in touch.

Exchanges

The fastest way to get what you want is to return the item you have and place a separate order for the replacement. Because most of our vintage pieces are one-of-a-kind, a direct exchange usually isn't possible — but a return plus a new order gets you to the same place.

Items that can't be returned

Made-to-order and personalized items. Products printed or produced specifically for your order — stickers, apparel, and other print-on-demand goods — can't be returned for buyer's remorse, because they're made individually once you order. If one arrives damaged or misprinted, that's covered under the damaged items section above.
Gift cards.

If you're unsure whether an item qualifies, ask us before ordering — we're happy to clarify.

European Union 14-day cooling off period

If your order ships into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. The item must be in the same condition you received it, unworn or unused, with tags where applicable, and in its original packaging. You'll also need your receipt or proof of purchase.